PHaMS- Personal Helpers and Mentors Program

The Personal Helpers and Mentors Program (PHaMs) aims to make a real difference for people whose lives have been severely impacted by mental illness. The program is voluntary and easily accessible for anyone over 16 years who needs support to regain control of their life and to carry out daily activities with confidence.

PHaMs aims to foster each individual’s sense of hope, dignity and capacity for resilience through all stages of recovery, through different stages of life and experiences. The program offers flexibility and choice for participants for the kind of services they receive and support is tailored to suit individual circumstances and preferences.

You will be supported to make choices about the areas of your life you want to improve, to drive your own recovery journey and to achieve your hopes and goals. A Personal Helper and Mentor will help you to focus on your strengths in order to develop the skills you need to overcome difficulties and challenges.

A Personal Helper and Mentor will provide one to one support in places where you feel comfortable (like your home, a coffee shop or drop in centre) and they will help you to relearn or develop new skills, participate in social and personal development activities and to access a range of other opportunities and community support services you may need, such as health, housing and family support.

Personal Helpers and Mentors will focus on building strong relationships with you based on trust and respect to empower you and help you develop the skills you need to live more independently in the community and this support will be maintained for as long as you need it.

A clinical diagnosis is not required to access PHaMs. An initial assessment will determine the impact that mental illness has on your ability to manage daily activities and to function confidently in the community.

The program currently operates in 76 locations across Australia, with a further 79 sites being rolled out.

More information about the PHaMs Program and how to contact your nearest PHaMs Office can be found on FaHCSIA’s website

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