Counselling at CLAN

How can the CLAN Counselling Service Help You?

The CLAN Counselling Service can help Care Leavers and their families in a number of ways;

  • Counselling sessions for Care Leavers or any Family Members of a Care Leaver
  •  Assistance in completing your National Redress Application (free of charge)
  • Support in writing a Police Statement
  • Advice and referrals to other agencies and services that may be able to assist you
  • Assistance to locate and apply for State Ward and/or Home Records
  • Assistance with literacy problems to fill out forms, write letters, etc.
  • Advocate on behalf of Care Leavers with Churches, Charities or Government Departments who ran Orphanages, Homes, Missions, or any other Institution


Who Can Use the CLAN Counselling Services?

People who were raised in Orphanages, Children's Homes, Missions, Foster Care, and any other Institutions. Also anybody who is a family member of a Care Leaver.

You do not have to be a member of CLAN to use or access this service

CLAN's counselling service is free as we call you on your landline or your mobile.

CLAN offers free Telephone Counselling and Face-to-Face Counselling in our Sydney & Melbourne office.

Monday - Friday, 9:00am - 5:00pm

Each session is by appointment only and goes for 50 minutes.

How to Make an Appointment

Please call the CLAN Office on 1800 008 774 to make an appointment or email us at [email protected]

Appointments are necessary as most days are fully booked. If you are unable to keep to an appointment due to illness or a sudden change of plans, please contact the CLAN Office so that we can fit another Care Leaver into the session time slot.

Please note that the CLAN counselling service is not a crisis line – it is by appointment only. In the event of a crisis, please call Lifeline on 13 11 14 or Mensline on 1300 78 99 78